How to Handle Claims Adjusters

Whether you have a motor vehicle injury, work injury, or dog bite the insurance company representative will often want to speak with you.

The insurance company adjuster’s job is to gather information and medical documents that may be used to deny your claim or reduce the offer that the insurance company will make to you.

Whether the adjuster takes a recorded statement or takes notes of your conversation the focus will be on the details of how the accident happened and your injuries and the treatment of them.

The problem is that the insurance company and its lawyer may use this information against you in a deposition or trial.

For instance, if you tell the adjuster during your statement that the car that hit you was going 20 miles an hour but two years later at a deposition you testify that the car was going 35 miles an hour then you will face intense questioning. Why did you change your story? Wasn’t your memory closer to the time of the accident a better recollection?

If the insurance company wants to question you  and gather information make sure that you secure the assistance of an injury attorney to protect your interests.

Questions about your work injury or motor vehicle injury? Feel free to contact Illinois injury lawyer Dirk May at 309-827-4371.